Returns & Exchanges
Due to the custom, handmade nature of HRH Collection pieces, all sales are final; however, we are committed to ensuring your satisfaction through our limited exchange and repair program. Please review the following steps to initiate a request for an exchange or store credit within 14 days of delivery.
Return Process
- 1.Initiate Request
Email our support team with your order number and clear photos of the item to request an exchange authorization.
- 2.Awaiting Approval
Our team will review your request to ensure the item is in its original, unworn condition with all signature packaging intact.
- 3.Secure Packaging
Once approved, securely pack your items using the original HRH Collection box to prevent damage during transit.
- 4.Processing & Credit
After we receive and inspect your return, we will issue a store credit or process your exchange within 7-10 business days.